I’m a multi-method user researcher with extensive experience designing, conducting, analyzing, and socializing insights from qualitative and quantitative user research. I have a Bachelor of Arts in Philosophy from Reed College and a Master’s degree in Library and Information Science from the University of Illinois. My research focuses on informing the development of global products and services through understanding the complexity of culture, context, and relationships in markets around the world. My background extends beyond user research and includes team and resource management, UX design, product strategy, nonprofit development, libraries and archives, and photography.

I currently work as a Senior Staff User Experience Researcher & Manager at Mozilla Firefox. You can find my resume here, my linkedin page here, and a selection of my research projects here.

If you’re interested in working together, please contact me at gemmapetrie@gmail.com.